All Things Private Practice Podcast for Therapists

Episode 124: Empowering Healthcare Providers: Secure Texting and Telemedicine with Spruce Health [featuring Jessica Gulish]

Show Notes

This week I talked with Jessica Gulish about the revolutionary role of Spruce Health in HIPAA Compliant patient communication software for mental health professionals.

3 key themes:

πŸ” HIPAA Compliance and Secure Messaging: Understanding the importance of secure texting for patient communication and the need to prioritize HIPAA compliance for protecting patient information.

πŸ“± Benefits of Spruce Health: Exploring the outstanding features of Spruce's telehealth platform, from secure communication to scheduling and payment collection, catering to the needs of mental health professionals.

πŸ’¬ Optimize Patient Communication: Leveraging Spruce for efficient and secure messaging, group communication, and coordination of care among healthcare providers, while documenting potential clients and sales opportunities.

More about Jessica:

Jessica Gulish is the Head of Sales at Spruce Health, the leading medical communication platform designed for healthcare, and has been a formidable member of the leadership team for nearly seven years. She has served as a pioneer in the health tech sector for more than 17 years, with experience spanning women’s health, dermatology, and pharmaceuticals before becoming an expert in medical communication. Jessica hails from the Bay Area and graduated with a degree in Communications from California Polytechnic State University, San Luis Obispo.


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A Thanks to Our Sponsors: Alma, Therapy Notes, & The Receptionist for iPad!

✨ Alma

I would also like to thank Alma for sponsoring this episode.

Alma makes it easy and financially rewarding to accept insurance. When you join their insurance program, you can get credentialed within 45 days and access enhanced reimbursement rates with major payers. They also handle all of your paperwork from eligibility checks to claim submissions, and they guarantee payment within two weeks of each appointment. You can also attract clients who are the right fit for your practice with a free profile in Alma's searchable directory. Additionally, Alma offers time-saving tools and administrative support, so you can spend less time on paperwork and more time delivering great care to your clients.

Get your first month free with Alma by visiting

✨ Therapy Notes

I would also like to thank Therapy Notes for sponsoring this episode.

TherapyNotes™ is a complete practice management system with everything you need to manage patient records, schedule appointments, meet with patients remotely, create rich documentation, and bill insurance, right at your fingertips. Their streamlined software is accessible wherever and whenever you need it. Go to and get 2 free months when you use code ATPP.

✨ The Receptionist for iPad:

I would also like to thank The Receptionist for iPad for sponsoring this episode.

As you prepare for the new year as a private practice owner, one area of your business where you might be able to level up your client experience is from the moment that they enter your office and check in with you. For many private practices, the client check-in process can be a bit awkward and confusing.

Clients often enter into an empty waiting room. And chances are you're wrapping up a session with someone else, so there's no way of knowing when they arrive. With a visitor management system like The Receptionist for iPad, you can provide clients with a discreet and secure way to check in for their appointment while instantly being notified of their arrival.

What's more, The Receptionist offers an iPad list check-in option where clients can scan a QR code to check in, which negates the need for you to buy an iPad and stand. Go to and sign up for a free 14-day trial. When you do, you'll get your first month free. And don't forget to ask about our iPad list check-in option.





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